Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
When you use doralynexith's budgeting platform, we collect information that helps us provide better financial management tools. This includes details you share directly with us and information we gather automatically as you interact with our services.
- Personal Information: Your name, email address, phone number, and postal address when you create an account or contact us
- Financial Data: Budget categories, spending patterns, and financial goals you choose to track within our platform
- Technical Information: Device details, IP address, browser type, and how you navigate through our website
- Communication Records: Messages you send us through our contact forms or support channels
We never access your actual bank account details or transaction data unless you explicitly choose to connect financial accounts through secure, encrypted third-party services that comply with UK financial regulations.
How We Use Your Information
Your data helps us deliver personalized budgeting experiences and improve our platform. We process your information based on legitimate business interests and your consent, always following UK data protection requirements.
We analyze aggregated, anonymized data to understand how people use budgeting tools, which helps us develop better features. Individual user behavior isn't shared with third parties for marketing purposes.
Occasionally, we'll send you updates about new features or important account information. You can adjust these communication preferences in your account settings or unsubscribe at any time.
Data Sharing and Third Parties
We work with carefully selected service providers who help us operate doralynexith securely and efficiently. These partnerships are governed by strict data protection agreements that limit how your information can be used.
- Cloud hosting providers for secure data storage and platform reliability
- Analytics services to understand website performance and user experience
- Customer support tools to help us respond to your questions effectively
- Email service providers for account notifications and updates
- Payment processors for handling subscription transactions securely
We never sell your personal information to advertisers or marketing companies. If our business structure changes through merger or acquisition, we'll notify you about any changes to data handling practices well in advance.
Your Rights and Choices
Under UK data protection law, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and transparent.
- Access Rights: Request copies of all personal data we hold about you
- Correction Rights: Update or fix inaccurate information in your account
- Deletion Rights: Remove your account and associated data from our systems
- Portability Rights: Export your budgeting data in a standard format
- Objection Rights: Opt out of certain data processing activities
Most account modifications can be done directly through your dashboard settings. For more complex requests or questions about your data rights, contact our privacy team using the details below. We'll respond within 30 days as required by UK regulations.
Data Security and Retention
Protecting your financial information is our top priority. We use industry-standard encryption, secure servers, and regular security audits to keep your data safe from unauthorized access or breaches.
Your budgeting data is encrypted both when stored on our servers and when transmitted between your device and our platform. We maintain detailed access logs and restrict data access to authorized personnel only.
If we detect any security incidents affecting your data, we'll notify you and relevant authorities within 72 hours, explaining what happened and what steps we're taking to resolve the issue.
International Data Transfers
While doralynexith operates primarily within the UK, some of our technical infrastructure and service providers are located in other countries. When your data crosses borders, we ensure it receives the same level of protection as required by UK law.
We only transfer data to countries with adequate protection standards or through approved transfer mechanisms like Standard Contractual Clauses. All international transfers are documented and regularly reviewed for compliance.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify active users by email and update the effective date at the top of this page.
Minor clarifications or administrative updates may be posted without individual notification, so we encourage checking this page periodically if you want to stay informed about our privacy practices.
Contact Us About Privacy
Email: info@doralynexith.com
Phone: +447980517197
Post: Southfields Community Centre
Farmhill Road, Southfields
Northampton NN3 5DS, United Kingdom